Shipping & Returns
I wanted a store that can ship to the whole world, or at least most of it :-) This little naive dream resulted in quite an intricate operation. Not all products are shipped together, nor from the same place in the world. For example, we don't ship mugs with t-shirts in the same shipment due to different packaging materials needed. In such cases, orders would be split and shipped out in two separate shipments. This might manifest in larger shipping fees. Also, not all products are shipped from the same country, therefore you might see different shipping fees and durations, also according to where you are located.
Wrong Address - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you (if and as applicable).
Unclaimed - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment.
Returned by Customer - Contact us before returning any products. We do not refund orders for buyer’s remorse.
Wrong size: We have made sure to supply accurate size charts, please check available size charts well before purchase, no returns for wrong sizes
A personal note from Mira Awad:
If anything is wrong with your shipment or item, please contact us, we will always try to find a solution for you.
However, please keep in mind, international shipping comes with an ecological price, I beg you to be mindful when choosing your product, so that maybe we can avoid unpleasantries and more damage to the environment.
Make sure you double check the size charts before purchase.
This store is a small operation that was established with the will to spread a positive message in the world, so if you chose the wrong size, maybe a brother or sister can wear the item instead?
Spread the light, and light will always shine your way.
With fervent wishes for peace and solidarity,